Resolve a Concern

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Resolve a concern



In This Section	Resolve a Concern MPS Home > Directory > Contact Us > Tell us what you think > Resolve a concern Resolve a Concern If you have a school-related problem, we want to help solve it. For an efficient resolution to your problem, please call the individuals or offices below in the order listed. Write down the name of everyone you speak with and keep all documents and letters related to your problem. General School Issues The school principal The Office of the Ombudsperson 612-668-0234 Discipline Learn about the Behavior Standards Policy The school principal Equity & School Climate Transportation / Busing Transportation Department 612-668-2300 Safety The school principal Office of Safety and Security Management 612-668-0177 Student Enrollment and School Placement Student Placement Services 612-668-1840 English Learners The classroom teacher The school principal Multilingual Department 612-668-0174 Office of Communications, Engagement and External Relations 612-668-2097 Special Education The classroom teacher The school principal The Special Education Parent Department Policy / Legal Questions and concerns about policy matters (which apply to the entire school system rather than a particular student or school) may be directed to the General Counsel’s Office. If you have a problem or situation that you have been unable to resolve by working with staff at the appropriate school or administrative building, please contact the Office of the Ombudsperson: 612-668-0234 or mps.ombudsperson@mpls.k12.mn.us.		Additional Contacts Board of Education If you have a concern about the MPS school board, contact our Administrator to the Board at 612-668-0098. Buildings / Facilities If you have a concern about MPS buildings and facilities, contact our Facilities Department at 612-668-0300. Curriculum / academics If you have a concern about Curriculum or Academics, contact our Office of Academic Affairs at 612-668-0140. Employment If you have a concern about Employment or Human Resources, contact our Human Resources Department at 612-668-0500. Finances If you have a concern about finances at MPS, contact our Finance Department at 612-668-0113 General / other concerns If you have general concerns, or concerns about an issue not listed here, please contact the District Communications Center at 612-668-0000 to be directed. Legislation If you have a concern about legislation, contact our district lobbyist at 612-668-0223. Lunch / Nutrition If you have a concern about food services or nutrition at MPS schools, contact our Nutrition Center at 612-668-2820 A Principal If you have a concern about a principal, try working with the principal directly to solve the problem. If you still need help, try talking to your area associate superintendent at 612-668-0140. A School/Program If you have a concern about a classroom, try working with the teacher directly to solve the problem. If you still need help, please contact your school principal. If he or she is unable to resolve the concern, try talking to the associate superintendent at 612-668-0140. A Teacher If you have a concern about a teacher, try working with the teacher directly to solve the problem. If you still need help, please contact your school principal. If he or she is unable to resolve the concern, the final step is to contact the associate superintendent at 612-668-0140. Technology If you have a concern about technology in the classrooms or at MPS sites, please contact the IT Services Department at 612-668-0260.